Contact Us

Contact Customer Care- 

Customer Service Hours:

Monday-Friday: 8:00AM to 9:00PM EST

Saturday-Sunday: 10:00AM to 6:00PM EST

Closed on major holidays, but the site is always open to shop! 


Additional (Non-Redirect) Email:

Alternate Contact Methods-

  • Instagram Direct Message our page @8BitTrade
  • Facebook Support staff via our page: 8-Bit Trade
  • Support Line: (804-499-8812) *11:00AM-4:00PM EST (Please leave a message, and we will return your call.)

We ask kindly, that for all orders processed through your debit or credit card issuer, that you come to us rather than going through them in the event of an order cancellation! As a small business, we rely solely on our reputation and have high standards in maintaining that. Please, attempt all contact avenues and don't be afraid to send an additional message if your matter is urgent. We appreciate the level of trust and transparency we can have with our clients.